ProVide Service Level Agreement

ProVide Support can provide your company with priority e-mail and phone support in a very cost effective manner. We also offer optional SLAs with response time agreements for all ProVide customers.

Features included in ProVide SLA

  • Free telephone- and e-mail support
  • Regularly recurring updates
  • Direct access to the ProVide development team

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For more information, please read the SLA and contact us.

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“ProVide has provided Hartz a rock solid, robust and cost effective FTP solution for the last 2 years. I would be glad to serve as a reference for your product.”

– Jim Tooker, The Hartz Mountain Corporation